Refund Policy
A legal disclaimer
The information provided on the Yukendo Wellness website is for general informational purposes only. All services offered by Yukendo Wellness are intended to promote relaxation, stress relief, and general well-being.
Yukendo Wellness does not provide medical advice, diagnosis, or treatment. Our massage and wellness services are not a substitute for professional medical care, physical therapy, or psychological services.
Clients are responsible for informing their therapist of any medical conditions, injuries, pregnancy, allergies, or health concerns prior to receiving any service. Yukendo Wellness shall not be held liable for any adverse effects resulting from incomplete or undisclosed health information.
All services are provided with client consent. Results may vary from person to person.
Yukendo Wellness reserves the right to refuse service to any client for safety, ethical, or professional reasons.
Refund Policy
All bookings and pre-bookings made with Yukendo Wellness are final and non-refundable.
Once a service has been booked or pre-booked—whether through our website, WhatsApp, phone, or any other communication channel—no refunds, chargebacks, or reversals will be issued under any circumstances, including but not limited to client cancellation, change of mind, late arrival, or failure to attend the scheduled appointment.
By confirming a booking or making any payment, the client acknowledges and agrees to this no-refund policy.
Yukendo Wellness reserves the right to reschedule appointments in exceptional cases due to therapist availability, safety concerns, or unforeseen circumstances. In such cases, the booking may be rescheduled at the discretion of Yukendo Wellness, but no monetary refund will be provided.
This policy is governed by and interpreted in accordance with the laws